Last Updated: Oct 29th, 2021
Terms of Service, Legal Terms and Privacy policy
Galactus Funware Technology Private Limited is an Indian company incorporated under the Companies Act, 2013 that operates the mobile gaming application ‘Pool Champs’ (“Pool Champs”) in India, which is a skill and learning based digital game along with other promotional and interactive features (collectively “Services”) through its web portals, partner websites, mobile applications and other portals (collectively, the “Platform”).
This Agreement shall apply to all Persons who avail of the Services or the Platform, or create a player account including any contributors of content over the Platform, and/or any third party interacting with Us, directly or indirectly in official capacity or having/intending to have business or commercial relationships with Us, whatsoever (the “Users”, “You” or “Your”) as applicable.
These terms and conditions of use (“Terms of Use” or "Terms") along with other policies available on our platform forms a legally binding agreement between you (“You”, “Your”, “User”) and Pool Champs (“Our”, “We”, “Us”) (“Agreement”)
You agree that Your use of Pool Champs mobile application (“App”) implies Your consent to the collection, retention and use of Your Personal Information in accordance with the terms of the Privacy Policy listed herein (“Privacy Policy”).
Terms of Use
You should read these Terms because they contain our legal commitments to you and a number of DOs and DON'Ts which you need to be aware of when you use our services. Please read these Terms carefully to make sure you understand them. By using our services, you agree to accept and be legally bound by these Terms. If you do not agree with the Terms, you should not access or use our Services.
We have tried Our best to keep these Terms of Use as simple and short as possible. Nevertheless, We realise that despite all Our efforts, this is a rather long document. For Your convenience, We have summarised some of the key clauses and linked them to the relevant section. Bear in mind that the summary highlights just the key aspect of the relevant section and not the entire section itself. So please refer to the section itself to get the full picture.
Definitions
“Agreement” shall mean these Terms of Service, Legal Terms and Privacy policy
and any other rules or policies made available on the Platform including all other additional or modified terms and conditions and policies in relation to the Platform or any current or future services that may be offered by Us. This Agreement is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines) Rules, 2011. This Agreement is an electronic record generated by a computer system and does not require any physical or digital signatures.
“Applicable Law” means all laws, statutes, common law, regulations, ordinances, codes, rules, guidelines, orders, permits, tariffs and approvals, including those relating to health and safety, of any governmental authority or self-regulatory guideline that may apply to the Users or is related to the subject matter of this Agreement as applicable in the territory of India.
“Game” is a skill based game offered on the Platform in which Users compete by playing on the Platform. Contests are free to play and can be either ‘be played with usage of MPL Goods’ or ‘without MPL Goods’.
“MPL Token” is an award in the form of MPL tokens that may be given to any User at MPL’s sole discretion for participating on the Platform.
“Person” shall mean any natural person, limited or unlimited liability company, corporation, partnership (whether limited or unlimited), proprietorship, Hindu undivided family, trust, union, association, government or any agency or political subdivision thereof or any other entity that may be treated as a person under the Applicable Law.
“Sponsored Content” means content distinct from other regular editorial content provided by the Platform, and displayed on the Platform in the form of audio, video, text and/or image media which supports a third party’s brand message, promotional offers, discounts and/or views that are readily identifiable to belong to a third-party upfront through distinct and distinguishable font, colour, display schemes and/or usage of disclaiming words (such as “Ad”, “Powered by”, “Sponsored by”, “With”, “Advertorial” and such other phrase of similar meaning).
“Sponsored Content Partner” means a User engaged with Us for the display of Sponsored Content on the Platform.
“Winnings” are awards (either in the form of monetary rewards, MPL Tokens or promotional gifts) given to a User for winning or/and performing well in a particular Contest on the Platform.
Interpretation
Any reference to the singular includes a reference to the plural and vice versa, and any reference to one gender includes a reference to other gender(s), unless explicitly provided for.
Headings and captions are used for convenience only and not for interpretation of the Agreement.
Any reference to a natural Person shall, include his/her heirs, executors and permitted assignees and any reference to a juristic Person shall, include its affiliates, successors and permitted assignees, unless repugnant to the context.
Eligibility
A User may use the Platform if (a) it is a natural Person, as per any Applicable Law, regulation or generally accepted practices or guidelines applicable in the country of which User is a citizen, in which User is a resident or from where User uses the Platform; or (b) it is a juristic Person, as per any Applicable Law, regulation or generally accepted industry practices and guidelines applicable in the country or state where User is registered, where User maintains its principal office or from where User uses the Platform
Any User who is “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. is not eligible to enter into this Agreement with Us.
The Platform should not be used, installed, or played by any Person under the age of 18 years.
No Person, whether Our employee or not, who is involved in the development of mobile games or/and algorithms on the Platform can participate in any games on the Platform, where such participation could alter, modify or unduly influence his/her performance on the game, without express written permission of Ours and subject to such terms and conditions as We may seek to impose on such Person.
Certain services being provided on the Platform may be subject to additional conditions or rules applicable to a particular game or contest in that respect (“Game Terms”). Such Game Terms are deemed to be incorporated herein by reference. Users must agree to these Game Terms before playing any such game or contest on the Platform. To the extent that these Terms of Use are inconsistent with Game Terms, the Game Terms shall prevail.
We reserve the right to terminate any User’s Account and/or deny access to the Platform if it is brought to Our notice that a particular User has violated the Agreement
Registration You may register by consenting to this Agreement and providing Your registered mobile phone number on the Platform. You will be verified by Us using a one-time password (“OTP”) system. Upon successfully verifying the OTP, an account will be created for You (“Account”).
Registration and use of the Platform
By registering for an account, You represent, warrant and agree that:
a) You fulfil the eligibility criteria as detailed herein;
b) You are using Your actual identity and the mobile phone number you have provided is registered in Your own name;
c) You will provide only true, accurate, current, and complete information about Yourself, including optional information such as Your profile photograph, cover photograph, user-id, biograph, audio status etc., on the Platform (“User Details”);
d) You will maintain and promptly update the User Details and other information that You provide on the Platform to keep it true, accurate, current, and complete.
The Users acknowledge that their User Details will be accessible to other User on the Platform and shall be available for Us to create promotional and interactive content over the Platform.
Your Account is for Your personal use only. You shall not impersonate someone else. By creating an Account after providing a mobile phone number and verifying it using an OTP, You represent, warrant, and agree that You are authorized to use the Platform and will abide by the Agreement.
Participation in contest
You may use the Platform to participate in a variety of Contests available on the Platform.
In order to participate in a Contest, You are not required to pay an Entry Fee to the Platform.
Each Contest has a pre-determined limit on the number of Users that can participate on a first come first serve basis and a specified time before which entries must be made. A Contest is deemed to be a valid Contest on the Platform, only if the requisite number of Users register for the Contest before the prescribed entry time.
Contests shall be announced by Pool Champs from time to time in any manner that is convenient to the Company, and Pool Champs reserves the right to extend the participation and time limit for registration, cancel any Contest, and modify any terms.
Winnings
Awards for all Contests shall be pre-declared at the time of registration in the specific rules applicable to such Contest. Awards may be in the form of MPL tokens, monetary reards or promotional gifts.
Users are eligible to withdraw only monetary rewards from his/her Account to his/her respective bank/wallet account once their KYC (Know Your Customer) verified.
KYC verification is mandatory as a proof of identity for making withdrawals from Your Account to Your bank/wallet account. KYC verification may be done through the Platform by providing certain details: (i) photograph of a valid government ID (Aadhaar Card, Driving License, PAN Card, Voter Card, Driving License etc.); and (ii) other User Details.
MPL does not issue receipts for entries in the Contests. The entries are accounted within the Account on the Platform. It is the responsibility of the Users to ensure that the entries are accurate and the Winnings are duly credited to his Account.
Any tax/levies/duty etc., as applicable on material prizes, shall be paid by the winner of the game. TDS will be deducted as per applicable law and/or rules on any winning above Rs.10,000/- in a single game.
Grant of Licence to use the services
Subject to your acceptance of and full compliance with these Terms, Pool Champs grants to you a limited, non-exclusive, non-transferable, revocable license to access its services for your non-commercial personal entertainment use only, by accessing the services through your web browser or applications provided by Pool Champs, authorized social networking websites, service providers or partners. You agree that you may not use the services for any other purpose, or copy or distribute the services or attempt to gain any monetary benefit from Pool Champs or the Platform except to the extent specifically authorised or permitted.
Right to Terminate or Change services
Your usage of the Platform is subject to complete and continuing compliance of the Agreement. Any usage of these services in breach of the Terms will be handled as a breach of Pool Champs Services.
We reserve the right to terminate your access and usage of those services in the event that you violate these Terms. In this event, we reserve the right to suspend or permanently stop the services without notice without accountability. In these cases, you will lose access to your Account, password, username, character, and you'll forfeit all connected entitlements, such as MPL Credits and MPL Goods.
You agree that these Terms will survive any termination of your Account for any reason.
Further, we reserve the right to temporarily or permanently ban your account if (i) the payment processor is unable to verify or authenticate any information (including payment information) you provide in connection with purchase or use of the MPL Goods; (ii) we suspect or are notified of any reasonably suspicious activity such as cheating, fraudulent actions, abusive behaviour or other unlawful activity.
Our Right to Change or Update Services, Privacy Policy and Terms
Pool Champs reserves the right to change, remove, or update parts of its services without prior intimation or consideration of any sort. As a user you agree that any game functionalities, features, or provisions in the game options in the apps may be removed, changed, or updated without your consent. Pool Champs holds complete control of its products and may bring changes as and when required.
Our intellectual Property Rights
Any use of these materials appearing in the website or the services not authorized by these Terms is a violation of copyright, trademark, and other legislation, and might result in criminal prosecution or civil penalties.
Except for the limited right to access and use the services and the site, we do not grant or transfer to you any other rights of any kind, including any rights in any MPL Credits, MPL Goods or some other attributes appearing in, originating from or associated with the services or the site. No ownership rights of any kind, including any patent, trademark, copyright or other intellectual property rights, are assigned or transferred for you, by accessing or utilizing the services or this website, downloading content from or uploading material to this site, or by purchasing any MPL Goods.
Except as explicitly permitted herein, without our written consent, you agree not to copy, redistribute, publish or otherwise exploit material from this website or the services. All comments, feedback, tips, ideas, and other submissions disclosed, submitted, or offered to us in relation to the usage of these services is the property of Pool Champs. You agree that we can use, sell, exploit and disclose some of your comments in any fashion, without restriction and without compensation to you.
Intellectual Property Rights of Others
All of the content and information contained in the Platform are owned or licensed by us and are protected by intellectual property rights. Examples include, but are not limited to: source and object code, trademarks, logos, graphics, photographs, videos, animations, copyrightable gameplay and texts. In particular, any names, title, logos and designs that contain or refer to “MPL” and/or “Pool Champs” are exclusively owned by us, unless specified otherwise. All other trademarks, logos, graphics, photographs, videos, animations, service marks, and trade names contained in the services and that appear on or are referenced in this site are the exclusive property of their respective owners and may be protected by copyright laws. We grant no right to copy or use any of these materials.
MPL Credits and MPl Goods
The services might consist of credits or rewards, such as, but not restricted to points, coins, gems or some other features emerging in, originating from or connected with this website, which can be purchased if you're a legal adult in your state of residence (“MPL Credits”). The services may also have boosters, bonus items, rankings, evaluations, chat time, or some other electronic items or benefits as appearing in, originating out of or connected with this website ("MPL Goods") that might be bought from Pool Champs service programs for real money or traded for MPL Credits. Note that MPL Credits can be used only for the purpose of playing the game and cannot be redeemed for real currency. Further, unless specifically permitted, You cannot transfer MPL Goods between apps and website accounts as there is no link between apps and website accounts and if you purchase MPL Goods through one platform account, they will not appear in other platform accounts you may have with us.
You are granted a limited, revocable, non-transferable permit to utilize MPL Credits and the MPL Goods in on the Platform. But you shall not have any intellectual property rights or permit title or right in or to the MPL Credits, MPL Goods or any other characteristics associated with utilization of their services or this website, which shall continue to vest with Pool Champs.
Irrespective of the way of transport, the indirect or direct redemption or exchange of MPL Goods and MPL Credits for money, products or other things of worth from some other party is prohibited except where authorized within the solutions.
Any effort to do this might lead to an immediate termination of your Account and is in breach of the Terms and may give rise to potential legal actions, Any purchases of MPL Credits from Pool Champs by you or MPL Goods are final. No refunds will be granted, except at Pool Champs's discretion.
Restricted Activities
By buying MPL Goods you agree not to (i) transfer MPL Goods between accounts or between you and any other person, except for any Pool Champs authorized and enabled transfers between games; (ii) transfer or attempt to transfer MPL Goods between two or more accounts in any way; or (iii) transfer MPL Goods between accounts by any means that is unlawful or attempts to bypass normal playing rules or that is contrary to the general purpose of the Platform.
You further agree to not transfer Winnings between accounts or between your and any other person or account, except to the extent authorised and specifically enabled by Pool Champs, or attempt to use or transfer the Winnings in any manner that is unlawful or contrary to this Agreement or the general purpose of the Platform.
It is strictly prohibited to use multiple accounts to hold and use MPL Goods or Winnings in any manner that is contrary to the general purpose of a game. It is strictly prohibited to give, sell or otherwise transfer an account or any MPL Goods or Winnings to any person. We may from time to time limit the use of MPL Goods, including applying limits to the number of MPL Goods allocated to your account at any time, and/or the number of MPL Goods or MPL Credits usable or redeemable within a given time period. We may from time to time limit the use of MPL Goods, including applying limits to the number of MPL Goods allocated to your account at any time, and/or the number of MPL Goods usable or redeemable within a given time period.
You are responsible for your content
The services may permit you to talk or take part in blogs, message boards, online forums and other performance and might supply you with the chance to make, publish, post, display, transmit, perform, publish, and broadcast or broadcast content into Pool Champs through this website, including, without limitation, writings, text, images, comments, forum articles, chat articles, messages, communications, profiles, and personally identifiable data, tips, links, e-mails, songs, audio, images, pictures, images, movie, applications, tech, code and other content and data perceived, made accessible, or relegated to or in your services (“Content”).
You are solely responsible for Content generated by you. We don't pre-screen any information submitted by anybody and we aren't accountable for such user Content. The terms apply to Content generated through voice chat as well as text chat.
Pool Champs does not have any obligation to screen, inspect, track, distribute, store, keep or delete any Content that you post or submit in the Platform or anywhere.
We reserve the right, at our sole discretion, to refuse to post, remove or delete any Content that you submitted without notice for any reason at any moment to the website. We may re-format, modify, edit, change or change the Content without notice to you and without being answerable or liable for the same.
Our Rights
You waive any moral rights or rights of privacy or publicity you might have. If, for any reason, you're deemed to have kept, under applicable law, any right, interest or title in or to any part of your own, you consent to and hereby do assign to Pool Champs your entire right, title and interest in as well as your own, without further consideration, below applicable patent, copyright, trade secret, trademark and other related laws or rights, in perpetuity.
User account and password
The services might be provided via a social networking site by which you might access the Platform. You might have the ability to use your user accounts or user ID of the site through. As an alternative, you might be asked to start an account ("Account") with Pool Champs by completing the registration procedure and providing accurate, accurate, current and complete information regarding yourself ("Registration Data"). You agree to promptly update the Registration Data in the event of any change in the same . You may not impersonate a user or another person, try to find a password, other account information or other information from an individual, or collect or harvest email addresses or other info.
You're responsible for maintaining the confidentiality of your Account data (like username and password ) and are accountable for all activities which occur under your Account. You're also accountable for any losses or damages to any customers of their services, or some other parties caused by somebody else using your Account, with or without. You have to notify us immediately of any unauthorized use or theft from your Account or breach of security. Your Account may be terminated if somebody uses it to take part in action that violates these Terms or is prohibited or wrong.
You may not use anyone else's account password, username, or character, and you may not buy, sell, trade, rent, rent, permit, grant a security interest , move to or allow another individual to use your account password, username, character, MPL Credits or MPL Goods (. Violating these above Terms may cause your user account to be Terminated.
In app purchases and payments
You may be required to pay for certain services, including an exchange for MPL Credits, a purchase of MPL Goods, and upgrades. You must have a valid Account to pay for and participate in these services. You are responsible for all charges and usage on your Account, including applicable taxes, including all purchases made by you or anyone that uses your Account.
You may pay using the methods available for the particular services, including credit card, debit card, PayPal, or other similar payment accounts, and you agree to the terms and conditions applicable to each payment method you choose. When you opt for a particular payment method or platform, you shall be subject to their respective terms and conditions and Pool Champs shall not be responsible for the same. You agree that Pool Champs will not be liable for any risks, concerns or issues associated with such payment methods When you provide credit card or other payment information, you represent that you are the authorized user of the credit card or other payment method. You must provide current, complete, and accurate information for your billing account. You must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date), and you must promptly notify us if your credit card is canceled, lost or stolen. We may use a third party credit card updating service to obtain current expiration dates on credit cards provided by you. Customers who use a payment method other than credit card may incur an additional payment processing fee.
No Refund policy
In-app purchases are not refundable. Pool Champs follows a no-refund policy for all in-app purchases. You agree that the MPL Goods do not constitute personal property and are not legal tender or currency of any kind. All MPL Credits or MPL Goods purchased by you are non-refundable. No interest is paid or earned on any MPL Goods or Winnings.
Pool Champs is entitled to expire, withdraw, replace, restrict or otherwise change any MPL Goods at any time. You have certain rights in respect of the MPL Credits or MPL Goods which may be updated or revised from time to time.
Advertising
We reserve the right to use and disclose the collected, non-personal Information for purposes of advertising by us or our partners and contractors. We may employ third parties for ad serving technologies who may use certain methods to collect information as a result of ad serving through services.
We and these entities may use various identifiers to collect information about your use of the App, including but not limited to your IP address, MAC address, device identifiers, software and hardware information, time zone and usage information.
This information may be used by us and others to, among other things, determine the popularity of certain content, deliver contextual advertising and content and better understand your activity on the Apps.
Third-party ad serving technologies are integrated into the App, so if you do not want to be subject to these technologies, please do not use or access the Apps.
Rules of Conduct: Your Responsibilities
You are liable and responsible for all your tasks using this site and its services. You agree to follow posted forum guidelines and code of conduct on the fan page, game, and any official Pool Champs websites.
Your use of this website and the services is governed by the below Rules of Conduct. The Rules of Conduct are illustrative and are not meant to be exhaustive.
We reserve the right to determine what behavior might be a violation and to take proper actions as we consider necessary, including termination of your Account and exclusion from participation in the services. We reserve the right to alter the Rules of Conduct at any time. By accessing and using the services and the Platform, you agree that you will not engage in, attempt or encourage any of the following activities:
No commercial use
No fraudulent use
No unauthorized use
Safety precaution and responsible gaming
We suggest that Users adopt a balanced approach while engaging with any of the games on the Platform and safeguard themselves against any adverse effects. If played responsibly, games (like other forms of sports) aim to encourage Users to develop their mental prowess, hand-eye coordination, co-ordination, competitiveness and encourage teamwork.
You should take certain standard health and safety precautions while playing any game, including taking adequate breaks, sitting at a reasonable distance from the screen, playing in a well-lit environment, and avoiding playing when tired, drowsy, intoxicated or under the influence of drugs Avoid playing without breaks over long periods of time as this could affect Your performance and could negatively impact hand-eye coordination, balance, and multi-tasking ability.
The Platform or the games offered on the Platform may contain flashing lights, realistic images, patterns and simulations which may cause certain side effects. If Your hands, wrists, arms, eyes or other parts of Your body become tired or sore while playing, or if You feel symptoms such as tingling, numbness, burning or stiffness, stop and rest before playing again. If You continue to have any of these above symptoms, please stop playing IMMEDIATELY and consult a doctor.
If You play any games on the Platform, give Yourself plenty of room to play and always be aware of Your surroundings. While playing any game You may be moving around the play area and using Your hands to control gameplay. You must ensure that You are not near other people, objects, stairs, balconies, windows, walls, furniture or other objects that may pose a danger to You or could be damaged during the play. Never handle sharp or dangerous objects while playing any game on the Platform.
It is Your responsibility to control Your surroundings and movements at all times when playing the game to ensure that You don’t injure Yourself, any other persons, damage any property etc. Any playing of the games is at Your own risk and We shall not be liable for any death, injury or health complications resulting from Your use of the Platform.
You agree that Your use of the Platform and to play the games is at Your own risk, and it is Your responsibility to maintain such health, liability, hazard, personal injury, medical, life, and other insurance policies as You deem reasonably necessary for any injuries that You may incur while using the Platform.
You hereby agree that if the terms of this Agreement are not adhered by You, We will be irreparably damaged, and therefore You agree that the Platform shall be entitled, without bond, other security, proof of damages, to appropriate equitable remedies with respect to any breach of this Agreement, in addition to any other remedies available under Applicable Law.
Changes to terms of use
We reserve the right to alter these Conditions at any moment and whatsoever. We'll try to provide you advance notice of any change in these Terms by sending a message telling you, and by posting on this website. We reserve the right to make adjustments as depending on our sole discretion. You agree to check this website for info and conditions that govern the use of this website and their services, and also to read any adjustments. Utilizing our services becomes effective and constitutes your acceptance of the Terms. You don't have permission to utilize the professional services if you don't consent to these Conditions and you have to immediately discontinue any use of these services.
Terminating Your Account
When we terminate your Account, you will lose access to your Account, password, username, character, Winnings and any MPL Goods/MPL Credits.
Data Collection
You might be asked to start an Account by providing information regarding yourself and completing the enrolment procedure. The information may also be collected through a social media platform authorised by you in accordance with your settings and permissions on such a platform and its policies. .
We utilize this information for other functions, rules, game management and authentication, copy protection, account blocking, in addition to the system.
By using and accessing this website and also the services, you agree to our collection and use of your private information, including the transport of the information by Pool Champs and its affiliates for usage, processing and storage. Within these services, Additionally, we might supply communications, such as service announcements and administrative messages to you and you by creating an Account and/or using the Platform you hereby consent to receive such communications.
Third-Party Data Collection and Use of End-User Information:
When you utilize a Pool Champs service through a Third Party Platform--such as Facebook--you permit us to collect information. You allow us to get information contained in cookies placed on your own device from the Third Party Platform as allowed by the conditions of privacy preferences and your agreement . We can share this info as allowed by the conditions of privacy preferences and your agreement together with the Third Party Platform. We'll share some of this information we gather with sellers and service providers working with us to encourage the operations of our cellular program from you. By way of instance, we utilize a service to also help us organize mobile and website application analytics and advertising tracking.
Our third party advertisement tracking and analytics firm never sends notifications, mails, or other messages. If you'd like to opt from analytics and advertisement tracking, please see here. Your decision doesn't restrict our capability to collect information for sellers, subject to the conditions of the privacy policy or to email you.
Privacy Policy
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature and is a legally binding document between You and Us.
No User information is rented or sold to any third party. When You use the App, the App may collect Your device number and other personal information. A high standard of security is maintained by Us for Our Users. However, the transmission of information via the internet or telephone networks is not completely secure. While take reasonable measures to protect Your information, particularly with respect to protection of Your personal data, We cannot ensure the security of Your data transmitted via the internet, telephone or any other networks.
Our Right to Change or Update Services, Privacy Policy and Terms
We reserve the right, at any time, to add to, change, update, or modify the Privacy Policy, and Terms so please review it frequently. If We do, then We will post these changes on this page. In all cases, use of information We collect is subject to the Privacy Policy and Terms in effect at the time such information is collected.
Data you provide us to for the purpose of using the Platform / Services:
You might have to give certain information that personally identifies You (“Personal Information“) while utilizing our services. This includes:
Financial data (such as Your account details, e-wallet details, credit or debit card details etc. that You have provided Us for disbursement of prizes and coupons).
*Mobile number: To be able to secure your accounts, for example accounts safety verification, accounts retrieval and reset, we'll collect your number. In case you've agreed and verified to get push notifications, we will send text messages regarding revenue, our promotions or any other info you might be considering to you. Please contact us in poolchamps@mplgaming.com if you have any queries or would like to decline receiving push notifications;
*Customer support: To be able to respond to your query or service request, We'll gather your basic info (like the match you play, and the modes of playing etc.), contact info, your communicating record, and also the purchase background document (for retrieving password).
Registration Information- To register for a Pool Champs account, you must supply us with contact information and accounts information, as follows: Account information, such as your account name and password (that is encrypted); and Contact info, specifically your email address, that is used to reset password.
The basic information is necessary for us to offer you the services that are requested, and you won't be able to use our services, if you refuse to present this information.
Additionally, you might edit your profile such as head portrait, title, sex, date of birth, dwelling area and contact info that is additional. Profile will guarantee you a much better experience of our solutions and you will be deemed as providing your approval to the process profile should you opt to edit the profile. Pool Champs accounts authorization protects your information. You need to keep your password secure and don't disclose it.
You understand that Our app may transmit Your Personal Information to Our internal servers. We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personal Information in Our care.
Data about your device
When you use the services, we may automatically collect some device-related information accordingly, to be specific:
User behavior data
When you use the services, we may automatically collect some information about your behavior, to be specific:
How We Use Your Personal Information:
Depending on the purpose, the basis for the processing of your information may be, Our interest that is legitimate and your approval.
Our interest could be:
Our data processing that is subsequent intends to optimize user experience and our products. If you refuse processing to be conducted by us, you may not Have the Ability to work with better products and solutions:
Upon your confirmation, we may do the following things:
We may use the information which we gather to verify your accounts and actions, suppress against dangerous activities, detect and protect against junk information and other malicious actions, and strengthen the security of your Personal Information inside and external Pool Champs products. To satisfy our obligations information may be processed by us for the following functions:
To protect your accounts from unauthorized access and protect your transaction from fraud, then we may process your account information, private essential data, payment information, apparatus data, network environment information and the data associated with customer support..
Information that we may automatically collect or is generated when you play Pool Champs
Information from mobile measurement partners: We receive information from third parties to allow us to track performance of our marketing campaigns. This includes advertising ID, IP address, location and transaction information
Your Personal Information safety
DISCLOSURE OF PERSONAL INFORMATION
We do not disclose Your Personal Information to any third parties other than to Our affiliates or other trusted business or persons, based on strict adherence and in compliance with Our Privacy Policy and any other appropriate confidentiality and security measures.
We use Our best efforts to use information in aggregate form (so that no individual User is identified) for the following purposes:
To build up marketing profiles;
To aid strategic development, data collection and business analytics;
To provide seamless and swift delivery of prizes and coupons to You;
To manage Our relationship with advertisers and partners;
To audit usage of the platform/game; and
To enhance User experience in relation to the platform/game (“collectively, “Permitted Use”).
We reserve the right to disclose Personal Information or any other information if required to do so by law, law enforcement bodies and courts, or if good faith if We believe that it is necessary to do so to protect and defend the rights, property or personal safety of Ours, our platform, or Our Users, respond to claims that any posting or other content violates the rights of third-parties.
Please note that other players and users may see your profile information and in-game activities, as well as any other information you choose to share with them, such as chat data;
We also share your Personal Information with our vendors and service providers we rely on for the provision of services for example such as cloud service providers, customer solution service providers, analytic providers, social media, user acquisition etc, advertising partners, payment processors, third parties.
Service providers. In order to support the purpose listed in this Privacy Policy, our agents or contractors may need access to information to carry out services, including but not limited to, logistics, payment, sms, email etc. Information shared with such service providers will follow the principle of legal, proper, essential, and with clear defined purpose. We also sign NDA with each service provider to make sure they will follow our requirements, including the requirements mentioned in this Privacy Policy, to deal with the shared information.
Pool Champs secures data of your game at any given point of time and we do not share any of the game data with users or third parties except to the extent disclosed hereinabove. The data is secured solely for the purpose of keeping your game sessions and your acquisition of the MPL Goods and currencies updated. We do not record voice chats and they are not saved on our servers. The conversation happening on voice chats are not reproducible and Pool Champs does not hold any sort of liability regarding the content of conversation happening in the voice chats. You own complete responsibility for voice chat as your own content. Users may use the service of voice chat on their own discretion.
Note that Pool Champs is not liable for reparation of any damages caused by intentional or accidental sharing of data like personal mobile number, email, or social media accounts by self or other users on the apps. Pool Champs never discloses Personal Information of its fellow players to other players, nor can your data be obtained or scraped through the game apps. Pool Champs also is not responsible for any data acquisition by any user from the social media accounts of the respective Pool Champs app user. We encourage users to secure their identity and not to share the above mentioned Personal Information with online users to maintain the privacy of their data.
You are responsible for maintaining the confidentiality of your login details including any user name, email address and password and you are also responsible for all activities that are carried out under your account. We would also recommend that you regularly change your password, and do not use the same email and password combination for any other online service.
SECURITY
Although we have in place security measures to maintain the privacy and integrity of your Information, unfortunately, the transmission of Information via the internet is not completely secure. We may also take extra steps to protect your Information and minimise the information we process.
The security of Your Personal Information is important to Us. We follow generally accepted industry standards to protect the Personal Information submitted to Us. All information gathered on Our Website is securely stored within Our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.
Although We make best possible efforts to store Personal Information in a secure operating environment that is not open to the public. You should understand that there is no such thing as complete security, and We do not guarantee that there will be no unintended disclosures of Your Personal Information. If We become aware that Your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, We will use reasonable efforts to notify You of the nature and extent of such disclosure (to the extent We know that information) as soon as reasonably possible and as permitted by law.
Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, We have a Grievance Officer to address Your concerns regarding data safety, privacy, and the Platform usage concerns including complaints You have against other users on the Platform. We will resolve these issues raised by You within 30 (thirty) days from receiving them. You may contact the Grievance Officer at the following coordinates:
Name: Abhishek Bhatt
Address: Sakti Statesman, 6th floor, Green Glen Layout, Bellandur, Pincode- 560103
Office Hours: 11 am – 7 pm
Email: abhishek.bhatt@mplgaming.com
Compliance Officer
We have a Compliance Officer to ensure compliance that the games offered on our platform comply with applicable gaming laws. You may contact the Compliance Officer at the following coordinates:
Name: Dibyojyoti Mainak
Address: Sakti Statesman, 6th floor, Green Glen Layout, Bellandur, Pincode- 560103
Office Hours: 11 am – 7 pm
Email: legal@mplgaming.com
Community rules and code of conduct
We may provide Users with different communication channels such as forums, live audio sessions, live audio chat with other players participating in any Contest, community groups, chat-rooms or chat areas (“Communication Facilities”) designed to enable You to communicate with other Users on the Platform.
We only provide Users with the technical environment for an exchange of information. We do not initiate, select the receiver and/or modify any information exchanges inter se amongst the Users through the Communication Facilities. Further, We have no obligation to and does not monitor these Communication Facilities except when required to do so under the provisions of Applicable Law
The User may use the Communication Facilities as made available to them by the Platform. We may provide certain additional features or Communication Facilities to a select group of Users at its sole discretion. The Users do not have the right to claim any Communication Facilities on the Platform.
You understand that, by using these Communication Facilities, You may be exposed to communications (including in written, verbal, electronic, digital, machine-readable or other form) that You might find objectionable. You understand that any content sent or appearing through the Communication Facilities is the sole responsibility of the User(s) transmitting such content and We are not liable for any content posted on the Communication Channels.
All Users of the Platform must comply with Applicable Law at all times while using the Services of Platform, including our Community Guidelines (refer to Annexure III for more details) and Communication Facilities and must not publish or distribute any content which: (a) violates an Applicable Law, goes against common decency, or breaches the general terms and conditions of the Agreement; or (b) violates any trademarks, patents, utility or design patterns, copyrights, trade secrets, or other proprietary rights of third parties; or (c) impersonate any real person, including without limitation We or any other of Our agent or employee; or (d) is obscene, racist, violent, pornographic, of adult content, or otherwise threatening to the development of children and adolescents, or of a detrimental nature; or (e) is of an abusive, harassing, threatening or defamatory nature; or (f) seeks to unlawfully obtain login information or access to Accounts belonging to other Users; (g) contains personal data of third parties without their explicit consent; or (h) seek to collect, misuse, or disseminate any other User’s content or non-public personal information; or (i) is commercial, in particular promotional, in nature; (j) encourages or promotes gambling or money-laundering.
All Users of the Platform shall read and fully understand our Community Guidelines before posting any content on Our Platform. By accepting the Terms and Use, the Users agree and acknowledge that they have read and fully understood the terms of the Community Guidelines. We have a right to take appropriate and strict actions against any User violating such Community Guidelines.
Under no circumstances will We or our third-party providers shall be liable for any errors, objections or omissions in any content or for any loss or damages of any kind incurred as a result of the content posted on the Platform.
Restrictions on your use of the Platform
You will not use the Platform, or any content provided thereof for any purpose that is illegal, unlawful or prohibited by this Agreement or under Applicable Law.
You will not use the Platform, or any content provided thereof:
You will not redistribute, sublicense, rent, publish, sell, assign, lease, market, transfer, or otherwise make the Platform or any component or content thereof, available to third parties without the permission of Ours.
You will not circumvent or disable any digital rights management, usage rules, or other security features of the Platform; remove, alter, or obscure any proprietary notices (including copyright notices) on any portion of the Platform; and not use the Platform in a manner that threatens the integrity, performance, or availability of the Platform.
You will not attempt to or engage in any activity that may:
You will not impersonate another Person or impersonate, guide or host on behalf of, or falsely state or otherwise misrepresent Your affiliation with any Person or entity, including, but not limited to Our officials, employees, agents, partners, affiliates, dealers and franchisees.
If We detect any activity from Your User Account that is fraudulent, suspected to be defrauding the Platform, or if You are found colluding or participating in any kind of fraudulent activity on the Platform in any manner, then You shall be debarred from participating in any Contest available on the Platform.
We reserve the right to deactivate or delete Your Account and all related information on it and forfeit MPL Credits or Good and/or take any other appropriate action, at our sole and absolute discretion, in the event of any fraudulent, illegal or suspicious activities from Your Account on the Platform.
Any deductions or forfeiture of MPL Credits made from Your Account shall be made at Our sole and absolute discretion and shall not result in any liability on Us whatsoever. We may choose to provide a right of appeal to the User after deleting, closing or forfeiting the balances in his/her Account. However, such right shall be provided at the sole and absolute discretion of Ours and the User shall not claim such right or any other recourse from Us.
DISCLAIMERS AND RESTRICTION OF LIABILITY
Unsolicited Materials. We do not accept unsolicited materials or ideas for Us and we are not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to us. Neither are we responsible for any unauthorised groups that are operating without our permissions and conducting activities or promising benefits in any manner in connection with Us.
Our App or platform may contain links to third party websites or applications. You agree and understand that terms and privacy policies of these websites are not under Our control. You understand that once You leave Our Platform, use of any information You provide shall be governed by the terms and privacy policy of the operator of the site used by You.
We make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents available through the app, website and expressly disclaims liability for errors and omissions in the contents available through the app, website.
No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents available through the app or website or its links to other internet resources as may be available to Your through the app or website.
Reference in the app or website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by Us.
If You have questions or concerns, feel free to email Us or to correspond at poolchamps@mplgaming.com and we will attempt to address your concerns.
No warranties: The content and game provided through the Platform may include technical inaccuracies or typographical errors. We may make changes or improvements to the Platform at any time. The contents or any information available on the Platform is provided “as is” and “as available” and without warranties of any kind either expressed or implied, to the fullest extent permissible pursuant to Applicable Laws, including but not limited to:
We, our officers, directors, employees, affiliates and agents and any other service provider(s) responsible for providing access to the Platform in connection with this Agreement will not be liable for any acts or omissions, including of a third party Person, and including those vendors participating in Our offerings made to You, or for any unauthorized interception of data or breaches of this Agreement attributable in part to the acts or omissions of third parties Persons, or for damages that result from the operation systems, equipment, facilities or services provided by third parties Persons that are interconnected with Us.
The Platform may include links to other mobile applications and/or websites (some of which may be automated search results) which may contain materials that are objectionable, unlawful, or inaccurate. We do not endorse or support these links or the products and services they provide; these links are provided for Your convenience only. We are not responsible or liable for the content or accuracy of such links.
We may stop provision of the Platform (or any part thereof), permanently or temporarily, to You or to Users generally or may modify or change the nature of the Platform and/or these Terms of Use at Our sole discretion, without any prior notice to You. Your use of the Platform following any such modification constitutes Your deemed acceptance to be bound by the Agreement (or as it may be modified).
You agree that You are responsible for all data charges You incur through use of the Platform.
Sponsored Content:
You agree and acknowledge that We may, pursuant to its engagement with certain Sponsored Content Partners, place certain Sponsored Content on, about, or in conjunction with the other content within the Platform. The manner, mode and extent of display of such Sponsored Content is subject to change without a specific notice to You. We don’t promise to but will try Our best to give You a prior notice in this regard.
The content displayed on the Platform is for Your non-commercial and personal use. However, Sponsored Content Partners may use the Platform to display their respective Sponsored Content for commercial purposes. You are not allowed to copy, reproduce, alter, modify, create derivative works of, or publicly display any content displayed on the Platform.
Acceptance of the terms
By using any of the Services offered by Pool Champs and by giving the company consent, Users agree to the terms and conditions of this Privacy Policy, and you also consent to the collection, use and disclosure of your information by Pool Champs in accordance with the terms and conditions of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Service.
Termination
Your access to the Platform may be terminated if:
You voluntarily uninstall the Platform from Your device;
You knowingly or unknowingly cause direct or indirect breach, as ascertained by Us, of these Terms of Service, Legal Terms and Privacy policy in whole or in part; or
You do not pay the requisite fee for the MPL Goods, if any, should We charge for use of the same.
We may have to terminate Your access to the Platform if:
We may terminate this Agreement at any time, with or without notice and may disable Your access to the Platform and/or bar You from any future use of the Platform.
You may terminate this Agreement at any time by terminating Your access to the Platform. However, certain obligations of Yours under this Agreement shall continue to prevail even on such termination.
When this Agreement comes to an end, all of the legal rights, obligations and liabilities that You and We have benefited from, been subject to (or which have accrued over time whilst the Agreement has been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and shall continue to apply to such rights, obligations and liabilities indefinitely.
Force Majeure
We shall not be liable for any damages whatsoever arising out of Force Majeure Event or other similar circumstances, directly or indirectly to the Users as a result of playing games or using the services offered by Us on the Platform. A Force Majeure Event is a real or potential labour disputes, governmental actions, war or threat of war, sabotage, civil unrest, demonstrations, fire, storm, flooding, explosion, earthquake, provisions or limitations of materials or resources, inability to obtain the relevant authorization, accident, and defect in electricity or telecommunication network that affects the Our ability to offer the services or/and the games on the Platform. Force majeure or other event beyond Our control hindering, delaying or complicating the maintenance of the Platform entitles Us to suspend or limit the Platform until further notice.
Governing Law and Jurisdiction
The Privacy Policy shall be governed by the Indian laws. All claims, disputes, and causes relating to and arising out of this Privacy Policy shall be subject to exclusive jurisdiction of the courts at Bangalore, Karnataka.
Annexure I
COMMUNITY GUIDELINES
We, as a Platform, constantly strive to ensure that we are a safe and authentic medium to explore various skill, learning based digital games and range of content in the form of audio, video, text and/or image media etc. We are an ethics driven community and we are committed to create a safe and open environment for everyone.
The guidelines set out below provide a general guidance and overview of what is allowed and what is not allowed on our platform (Community Guidelines), and applies to anything hosted, commented, communicated on our platform (hereinafter, referred to as content). We have created these Community Guidelines in order to ensure that you help us to grow and protect the values that form the foundation of our community. By using the App, you agree to these Community Guidelines and our Terms of Use. Our Community Guidelines reflect our principles and a common code of conduct for our platform. These Community Guidelines apply to all users with an account on the App or who are hosted on the App and to all content shared on the App.
We ensure that any violation of these Community Guidelines, either reported to us, or noted by us, shall be taken very seriously, reviewed by an internal team and appropriate actions shall be taken and may result into deleting such content, disabling/deleting of accounts, and other restrictions as deemed appropriate, or may even be reported to legal authorities if required. We also recognize that some content that would normally be removed per our Community Guidelines may be valuable to public and we do recognize certain exceptions under specific circumstances, as described in the sections below. We follow a transparent and fair process to review content on the App to ensure that at no point of time there is any violation of Community Guidelines. Any action or decision taken by Us for violation of the Community Guidelines shall be at the sole discretion of Ours.
At the outset, please note that any content including any communication / interaction of the following nature is prohibited and may warrant action from Us.
Details of each of the aforementioned items have been explained and set out below. Please refer to the details set out in each such paragraph relating to specific acts and read the same carefully in order to understand what does each such prohibition entail.
Please note that we have tried to draft our Community Guidelines as detailed as possible, however this is not an exhaustive list of policies and every content, if reported, shall be analysed based on the parameters mentioned in these guidelines that may be indirectly or directly violating these guidelines. User and host discretion are warranted to ensure that apart from the examples listed below, no content shall be posted that may violate these guidelines.
We update our Community Guidelines from time to time to ensure that we act as a safe platform.
We urge you that if you find content that violates this Community Guidelines, please report it.
I. NUDITY AND SEXUAL CONTENT POLICY
Sexually explicit or gratifying content (including pornography) is prohibited on the App, including any animated content of such nature. Such content is illegal in certain jurisdictions and may warrant sharing of non-consensual images or may be hurtful to cultural sentiments.
Exceptions: Restrictions on the display of sexual activity may be relaxed only by Us specifically for content posted for educational purposes.
II. MINOR SAFETY
Users and hosts on App are required to meet minimum age requirements for use of the App (as stipulated in our Terms of Use). We have a zero tolerance for predatory behaviour towards minors. We do not allow content that depicts or disseminates child abuse, child nudity, or sexual exploitation of children.
III. INTELLECTUAL PROPERTY
We as a platform encourage everyone to create and share original content that does not infringe any intellectual property rights of anyone else.
IV. HARMFUL OR DANGEROUS CONTENT POLICY
We do not allow content that encourages dangerous or illegal activities that risk serious physical harm or death.
Exception – We might allow videos that depict dangerous acts if they’re meant to be educational, documentary, scientific, or artistic, which shall be the sole discretion of Ours.
V. VIOLENT AND GRAPHIC CONTENT
We do not allow content that is excessively gruesome or shocking, especially that promotes or glorifies violence or suffering or content intended to shock or disgust viewers or inciting others to commit violent acts. If you believe anyone is in imminent danger, you should reach out to your legal authorities to report the situation immediately.
Exceptions: We might allow content that depict the above mentioned acts if they are a part of staged or professional fighting, traditional martial arts, or fighting in a fictional setting, which shall be the sole discretion of Ours.
VI. DANGEROUS INDIVIDUALS AND ORGANIZATIONS
We do not promote any content intended to praise, promote, or aid violent organizations such as criminal organization or terrorist organization or individuals belonging to such organizations are not allowed to use Platform for any purpose. We define dangerous individuals and organizations as those that commit crimes or cause other types of severe harm. The types of groups and crimes include, but are not limited to: hate groups, violent extremist organizations, homicide, human trafficking, organ trafficking, arms trafficking, drug trafficking, kidnapping, extortion, blackmailing, money laundering, fraud, cybercrime. We do not allow dangerous individuals or organizations to use our platform to promote terrorism, crime, or other types of behaviour that could cause harm.
Exceptions: We might allow content that depict the above mentioned acts if such content is posted for an educational, documentary, scientific purpose, please ensure to provide enough information in the video or audio itself so viewers understand the context, which shall be the sole discretion of Ours. Graphic or controversial footage with sufficient context may be subject to warning screen.
VII. SUICIDE, SELF-HARM, AND DANGEROUS ACTS
We do not promote participation in activities that could lead to harm. We also do not permit users to encourage others to take part in dangerous activities. We do not allow content that promotes self-harm or suicide. However, users should not be afraid to speak openly about the topics of mental health or self-harm.
Exceptions: Content that provides support, resources, or coping mechanisms for those going through suicidal ideation
We as a community encourage users who are struggling with thoughts of self-harm or suicide, or contemplating suicide, to immediately contact legal authorities or a suicide prevention hotline. Being a responsible.company, Platform may also report risky behaviour to relevant authorities, helplines & third party experts and block your access.
VIII. HATE SPEECH, SLURS AND HATEFUL IDEOLOGIES
We do not tolerate content or any communication between users that attacks or incites violence against an individual or a group of individuals on the basis of certain attributes. We do not allow content any communication between users that includes hate speech, content promoting violence or hatred against individuals or groups based on any of the following attributes: age, caste, disability, ethnicity, gender identity and expression, nationality, race, immigration status, religion, sex/gender, sexual orientation, victims of a major violent event and their kin, veteran status, immigration status.
Hate speech is content that directly or indirectly attack, threaten, incite violence against, or dehumanize an individual or a group of individuals on the basis of the attributes mentioned above.
IX. HARASSMENT AND BULLYING
We deeply understand the psychological distress that abusive content can have on individuals, and we do not tolerate abusive content or behaviour on our platform. Users should feel safe to express themselves responsibly without fear of being shamed, humiliated, bullied, or harassed. Content that threatens individuals is not allowed on Platform. We also do not allow content that targets an individual with prolonged or malicious insults based on intrinsic attributes, including their group status or physical traits.
Exceptions: We may allow content that includes harassment and steps to cope with harassment if the primary purpose is educational such as harassment education and awareness, documentary, scientific, or artistic in nature. This is based on the sole discretion of Platform.
X. INTEGRITY AND AUTHENTICITY
We do not allow content that is intended to deceive or mislead any of our users including. activities such as spamming, impersonation, and disinformation campaigns:
1. Spam
We don’t allow content where the main purpose is to directly or indirectly allude users to leave Platform for another website.
2. Impersonation
We do not allow users to impersonate other individuals or organizations in order to deceive the public. When we confirm reports of impersonation, we remove the violating accounts.
Exception – We do allow exceptions for parody, commentary, or fan accounts, as long as the account does not mislead others with regard to its identity or purpose on Platform. Any such exception shall be at the sole discretion of Ours.
3. Misleading information
We do not permit misinformation that could cause harm to our community or the larger public. While we encourage our users to have respectful conversations about the subjects that matter to them, we remove misinformation that could cause harm to an individual’s health or wider public safety. We also remove content distributed by disinformation campaigns.
XI. ILLEGAL ACTIVITIES AND REGULATED GOODS
We prohibit the trade, sale, promotion, and use of certain regulated goods, as well as the depiction or promotion of criminal activities. Some content may be removed if it relates to activities or goods that are illegal or regulated in the majority of the region or world, even if the activities or goods in question are legal in the jurisdiction of posting. Criminal activities include acts punishable by law, including theft, assault, human exploitation, and other harmful behaviour.
Exception – We may provide exceptions to content that displays firearms or other types of weapons in the following scenarios: in a fictional setting, as part of a museum’s collection, carried by a police officer, in a military parade, or used in a safe and controlled environment such as a shooting range. We may allow exceptions for content that provides value to the public, such as educational, scientific, artistic, and newsworthy content. Any such exception shall be at the sole discretion of Ours.
XII. FRAUDS AND SCAMS
We do not permit anyone to exploit our platform to harm others, which includes schemes to defraud individuals or steal assets.
XIII. INFRINGEMENT OF OTHERS’ PRIVACY
Revealing or threatening to reveal personally identifiable information can cause serious emotional distress and lead to real-world harm. If someone posts your personal information without your consent, please feel free to report a privacy breach complaint by providing your uniquely identifiable information such as image or voice, full name, financial information, contact information, other personally identifiable information.
XIV. THREATS TO PLATFORM SECURITY
In addition to the content and behaviour outlined above, our policies prohibit activities that undermine the Service:
XV. ENCOURAGING TERMS OF SERVICE VIOLATIONS
If you post or stream any content that encourages other users to violate our Terms of Service, the content may be removed, your account may be penalized, and in some cases your account may be terminated.
XVI. LINKS IN YOUR CONTENT
Links that send users to websites featuring content that violates our Community Guidelines are not allowed on the Platform. Don’t post links in your content on the Platform if they fit any of the descriptions noted below.
ACTIONS THAT WILL BE TAKEN IF YOU POST ANY CONTENT THAT VIOLATES THE COMMUNITY GUIDELINES
If you see something that you think may violate our Community Guidelines, please help us by reporting the same on our reporting option available on the users’ profile. We will review these reports internally and will work as quickly and as efficiently as possible to remove content that does not meet our Community Guidelines, or take actions appropriate for such content after review. Please help us by providing as much information as possible, such as links, usernames, and descriptions of the content, so we can find and review it effectively.
We take genuine intellectual property infringement complaints very seriously. If you come across any content that you feel may be infringing any intellectual property, please report to us at the earliest and we shall review such complaint as quickly as possible. While doing so, we request you to provide us as much information as possible such as the reason why you feel the content infringes any intellectual property.
We may work with law enforcement whenever necessary, including when we believe that there’s risk of physical harm or threat to public safety.
We would like to thank you for helping us as we strive to be one of the best and compliant communities.
The Pool Champs Team